We proudly offer free worldwide shipping on order over $150 USD, orders under $150 USD, a flat shipping fee of $10.99 USD applies. Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible. Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. If you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

Cancellation

You may cancel your order within 48 hours of placing it. Please allow 3-5 business days for the refund to post to your original form of payment.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page. Please allow 1 to 3 working days for the tracking information to be available.

Wrong address disclaimer:

It is buyer’s responsibility to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, in case an incorrect shipping address submitted, please contact us immediately at info@everliastudio.com if you believe you have provided an incorrect shipping address.